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For organizations managing or implementing systems, there are best practices that help an organization or team avoid typical pitfalls or issues. The following is a collection of practices that can be used, right sized and/or modified to meet your needs. System Lifecycle Topic Description Development Project Initiation The Project Initiation Phase is the 1st phase in the project management or systems development lifecycle, as it involves starting up a new project. Development Requirements / Tool Specifications Development and Operating and Maintaining Source Code Management / Repository Best practices for software development include using a tool that assists the developer or team in managing changes to versions of software. Development and Operating and Maintaining Source Code Review Process to ensure quality code development. Development and Operating and Maintaining Environments Development and Operating and Maintaining Testing and Quality Assurance Development and Operating and Maintaining Change Management Development and Operating and Maintaining System Documentation - Change Logs Best practices for documenting the changes that are made to a server or system. Operating and Maintaining Help Desk / End-user Support Operating and Maintaining Backups Operating and Maintaining Hosting Retiring Retirement Planning
Related articles
Project Initiation (identify a sponsor, create a business case, Identify stakeholders)
Capturing Requirements
Development Environment and Tools
- Code Repository
Systems Change Management
- Having a process for requesting changes
- Change Control Board
- Process for prioritizing
- Tracking change requests and status
- Communicating changes to stakeholders
Tracking changes
Process for users to get help / report incidences
Service Level Agreements for Help desk etc
Hosting
- Service Level Agreements
- Back up processes
- Cron Jobs
- Maintenance Outages
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