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Comment: Adding draft personas

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Warehouse Manager

Other names:

Level:

Role:

Logistician (Distributor, Field Coordinator)

Other names:

Level:

...

Central/National, intermediate (regional, provincial, zonal), and districts

Roles:

  • Conduct or oversee warehouse operations (receiving, shelving, preparing orders, pick-and-pack, shipping, coordinating trucks/drivers)
  • Maintain chain of custody and appropriate environmental conditions for stock and inventory
  • Responsible for a lot of record-keeping including in ERPs, WMSs (Warehouse Management Systems), order systems (LMISs), and more

Logistician

Other names: Distributor, Field Coordinator

Level: All

Roles: 

  • Travel to a set of facilities to provide deliveries of medicines/commodities
  • Gather paper or digital records while at facilities in order to bring information up-stream

Delivery Driver

Other names: Truck driver, 3PL (Third Party Logistics provider)

Level: AllRole:

Roles:

  • Travel to a set of facilities to provide deliveries of medicines/commodities
  • Gather "proof of delivery" documentation that medicines were received
  • Operate and/or maintain vehicle/vehicles/fleet