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Cross-domain Personas
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Healthcare Provider
Other names: Immunization Health Worker Nurse, Clinician, Health Worker Technician
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- Provide direct health care to patients (such as conducting immunisation 'shots in the arm' for newborn babies)
- Consume medicines/vaccines/supplies while administering to patients
- Update patient health records and supply chain records (e.g., immunisation registry, tally sheets, and supply chain monthly order/requisition forms)
- Receive deliveries of medicines/vaccines and monitor stock levels in their storage/cold chain equipment (and recording deliveries, stock movements, wastage, adjustments)
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- Manage storeroom stock levels
- Fill orders from health professionals
- Fill prescriptions from patients (may also send patients to the cash office for the financial payment)
- Update health and supply chain records (e.g., register of what was dispensed to which patients; supply chain monthly order/requisition forms)
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- Receives reports from facilities
- Conduct data entry from paper into online systems
- Aggregates data, cleans data, and submits it to higher geographic levels
Supply Chain Personas
Supply Chain Planning and Procurement Officer
Other names: Program Manager, Central Logistics Team,
Level: Central/National, intermediate (regional, provincial, zonal),
Roles:
- Create national level monthly / quarterly reports
- Create national level financial reports and forecasts/quantification
- Long term supply and program planning based on stock and requisitions data
- Responsible for Distribution Requirements Planning (DRP) at national or intermediate levels
Cold Chain Technician
Other names:
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