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Based on the high level workflow mentioned above, the list of transactional indicators are below:

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  1. Count of ServiceRequests Created

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  1. Count of ServiceRequests Claimed

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  1. Count of ServiceRequests Completed

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  1. Count of ServiceRequests Completed with Outcome of X

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  1. Count of ServiceRequests Completed with Outcome of Y

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  1. Average Time from Created to Claimed

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  1. Average Time from Claimed to Completed

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  1. Average Time from Created to Completed


The ultimate goal of these follow-ups is that the patient returns to care, so the most important indicator is probably "% of patients that have returned to care".

Key FHIR Resources

The essential resources for this workflow are as follows. 


Reference Architecture

The proof of concept uses the Instant OpenHIE architecture which utilizes a HAPI FHIR Server as a Shared Health Record component and OpenHIM for the Interoperability Layer.  Detailed technical information and instructions for the CoPs shared infrastructure can be found here

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