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- Requesting system determines which patients need follow-up
- Requesting system creates a ServiceRequest for each patient and sends the ServiceRequest to HIE
- CHIS queries the HIE to determine if there are any patients to follow-up with
- Requesting system returns results of CHIS' query
- CHIS determines where or not to claim the service request
- CHIS "claims" the ServiceRequest to confirm that they will be following up with the patient
- CHIS tasks the appropriate CHW with finding and advising the patient
- This step is detailed below - Data Flow (CHIS / CHW Process)
- CHIS records the results of the CHW's efforts
- CHIS updates the ServiceRequest
- Requesting system receives update
- Requesting system updates itself accordingly
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