This page is to serve as a repository of known training assets, guidelines and resources that were collected from various global digital health community members. The link to the courses and material described below, when available, will be found in the column on the far right. Please use the scroll bar on the bottom of the page and on the right side of the screen to help navigate.
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Quick Links
Capacity Strengthening Courses
- Policy makers / decision makers: includes HIS and eHealth leadership
- Digital Health HIT Professionals: includes the following roles: Support analysts and trainers, Systems Analysts and Business Analysts, Systems Engineers and Systems Administration types of personnel.
- Health Practitioners and Providers: includes those providing health care
X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Courses & USD$49 to earn a certificate of course completion To develop public health decision makers’ skills in collecting and using such population health data, CGDHI and the Data for Health Initiative offer a series of applied practice training through Coursera. Each online course features lectures from leading population health and digital health experts from across the globe. Numerous case study examples representing LMIC experiences provide real-world applications of course concepts. X X X Health Systems and Digital Health Solutions Digital Health Services / Applications Digital Health Architecture and Integration Free (Some by invitation) Courses to share knowledge about the Community Health Toolkit by Medic. Courses currently cover CHT Interoperability, an introduction to the CHT, and how to build CHT applications. X X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration OpenHIE Academy, LOINC 101 – Understanding LOINC Concepts and Uses Free Global Good Overview of LOINC X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good This course will help the participants to establish the foundation of the healthcare data journey by equipping them with the information and abilities needed to understand healthcare standards and terminologies. This course will cover several concepts on how terminologies help organize vocabularies and concepts and make computations more manageable. This course will also cover ICD-9, ICD-10, SNOMED, LOINC, and other clinical data standards, as well as various clinical data representations used in healthcare systems. X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good Course Objectives Define interoperability layer and explore advantages over alternative integration State and define interoperability layer capabilities and quality attributes Explain basic workflows and roles of the interoperability layer State and define interoperability layer requirements and reference technologies Discuss real world implementation cases X X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration OpenHIE Academy, 220 – Introduction to Health Data Standards Free Global Good Course Overview The purpose of this course is to provide an introduction to health standards. The course will discuss the role standards in health information exchange. The material will also define, provide examples and explain the difference between semantic and syntactic standards. Course Objectives Understand what a health standard is Understand the value of using standards Understand the value of health informatics standards and the different types of standards that exist Identify some commonly used global HIS standards Describe how the Health Informatics standards are created, implemented and updated X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration OpenHIE Academy, 110 – Overview of the OpenHIE Architecture: Overview of Architecture Components Free Global Good Course Overview This course is designed to introduce an architected approach to health information exchange. It includes an overview of the components needed to support health information and provides some brief examples of the different architecture components and provides an example of how these components work together to support health information needs. Course Objectives Brief introduction to each OHIE architecture component and their functions Quality attributes and evaluation of OpenHIE Architecture Adopting components that are country specific with examples Understand ways to apply OpenHIE architectural concepts to identify data exchanges needed Discuss the importance of having an architecture within HIE X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good Course Description This course is a follow-up to “345-Terminology”. Now that you have learned the basics of terminology, it is time to get into the more practical aspects of using terminology in your implementations. This course will take a globally-focused approach, meaning that the tools and reference terminologies noted in this course will tend to be more open source and applicable to global health contexts. Learning Objectives Understand key concepts related to terminology management and use Identify different stakeholders and user types that are involved in terminology management View example terminologies and their differing use cases Select appropriate terminologies for your own use case Understand how to get started with using terminologies in your health systems X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good Specification Purpose The purpose of the specification release is to: Provide an overview of the OpenHIE Architecture Articulate the requirements for OpenHIE components in a way that can be helpful for software selection Articulate the workflows (data exchanges) that are currently recognized as data exchange patterns to follow and identify where to start with standards Provide a reference for implementers to use in their architecture and/or implementations X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Basic and Advanced Course on Standards and Interoperability (for Philippine context) Community Reuse of OpenHIE topics with contextualization for Philippines and Philhealth's upcoming National Health Data Repository Project X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Digital Health Services / Applications In the context of the Public Good (BPR) RG-T3769: "Digital Transformation in Health to Mitigate the Effects of COVID-19 in Latin America and the Caribbean", and in coordination with the BPR RG-T3314 to strengthen cross-border electronic transactions of the region and the PAHO-DDCC project associated with the maturity of COVID-19 and immunization certificates, RACSEL has been programming training cycles on essential topics for the implementation of a regional certificate, which is compatible with WHO specifications. . LACPASS - Component 1: Cycle 1: Fundamentals of Digital Signature and Cross-border Signature. Cycle 2: Complementary emerging tools and standards for a new generation of digital certificates. Cycle 3: HL7 FHIR Fundamentals. Cycle 4: IHE - Pre Conectaton Training Sessions. Cycle 5: Conectaton Training Sessions. Cycle 6: Post Conectaton Training Sessions. LACPASS / PAHO-DDCC: Cycle 1: Fundamentals of interoperability and enablers for DDCC. Cycle 2: DDCC:VS Cycle 3: Terminologies LACPASS Workshops Component 2: Workshop 1: IPS Structure. Workshop 2: IPS/MHD Transactions Workshop 3: Terminology and Terminology Services Workshop 4: IPS Transformations: IPS Immunization to DDCC. X Health Systems and Digital Health Solutions Digital Health Services / Applications By the end of this course, learners will be able to, Explain what a DDCC solution is and its value-add to a country's health system. Articulate the need for an ethical framework and guidelines for DDCC data privacy and confidentiality to build trust and support programmatic decisions. Adapt global guidelines and lessons learned from prior DDCC country adoption and implementation initiatives to your country's context. Explain the 7 digital health building blocks that make up an enabled DDCC environment, and the tools and frameworks to landscape the enabling environment and assess a country’s readiness for the implementation of a DDCC solution. Explore the critical data required for DDCC interoperability across country health systems. Articulate the importance of a digital ecosystem, data management, data processing, and data governance within a country for the issuance, updating, and verification of a DDCC solution. Identify DDCC implementation approaches that can support the DDCC solution for short- and long-term use cases. Determine the DDCC implementation approach in light of workforce, budget, time, and contextual constraints specific to the defined stakeholder role. Review implementation challenges that may arise across global, government, and individual contexts. X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good This self-paced course on openIMIS will allow practitioners involved in national, regional or district processes on health financing to learn more on the rationale for the development of openIMIS, its features, but also on successful examples of implementation and the support available from the openIMIS community. Equipping this target group with knowledge on openIMIS functionalities and making them aware of the advantages compared to other management information system (MIS) solutions creates an important group of mediators who can inform policy makers in ministries of health, social protection and related areas. After completion of all modules and the self-assessment, participants will be able to: Acquire knowledge on openIMIS and understand how openIMIS can contribute in countries‘ digital health ecosystems Showcase how openIMIS can support strategies to increase access to UHC and USP The course has the following modules: Module 1: The basics Module 2: openIMIS and national eHealth landscape Module 3: openIMIS use cases Module 4: Sustainability & the role of the openIMIS Community X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good The resources include guides, templates, tools and exampes of Facility Registry implementations. X X Health Systems and Digital Health Solutions Digital Health Services / Applications Digital Health Architecture and Integration Free Global Good This course is intended to help share basic information about a client registry with the following types of learners: Course Learning Objectives By the end of this course, learners will be able to: Understand the types of challenges that identity management, client record linking, and client registry addresses (Value of having client linking / client registry) Understand definitions related to Identity Management and Client Registries Understand basic features of a client registry Discuss exemplar matching algorithms used in matching or linking patient records within and across systems Understand typical interoperability transactions that a Client Registry should support Enumerate examples of Client registry tools Describe common implementation issues Discuss exemplar projects where identity management tools have enabled health X X Health Systems and Digital Health Solutions Digital Health Services / Applications Digital Health Architecture and Integration Free Global Good Course description: This course provides a state-of -the- science overview of a Health Facility Registry (HFR) and a Master Facility List (MFL). Topics include Introduction to the terms HFR and MFL, the value of a HFR, Steps in establishing a HFR along with country real life examples of success, standards, and technology component of a Health facility registry. Learning Outcomes: By the end of this session, learners will be able to: Understand the concept of a Health Facility Registry (HFR) Understand the purpose of having a Health Facility Registry Importance of a Master Facility List and its role Articulate the role and key functions of a HFR Be aware of the associated Governance Challenges Understand the Standards and Technology associated with a HFR X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good This guide is designed to help ministries of health, implementers and others involved in establishing eHealth architecture and health system project teams get started with health information exchange. Over the past few years we have observed that some implementers choose to start their journey by working in a specific OpenHIE component like a facility registry. Other implementers may choose to start with a health exchange project that allows for sharing of health data. While a third group started at a more foundational level like doing an eHealth Architecture or blueprint project. Each of these starting points has benefits and challenges. Ultimately, the components, the data exchange projects and the architecture are needed to benefit fully from health information exchange and none of these pathways is mutually exclusive. The path toward data exchange is a multi-faceted journey that will take time. X Health Systems and Digital Health Solutions Governance & Leadership Digital Health Services / Applications Policies Governance Structure and Regulation Free Global Good This handbook is intended for practitioners with some technical expertise in humanitarian or development technology, whose core role may be technology, policy, law, privacy, or a related field. It is intended to give these consumers: 1. A basic practical primer in the key concepts necessary to make policy, purchasing, or program decisions regarding biometrics; 2. A guide to selecting and implementing biometric tools with a focus specifically on development and humanitarian applications; 3. A set of risk management steps and guidelines which enable accountable, riskaware decision-making and deployment; 4. A range of appendices which enable the embedding of this guidance and practice. X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good DHIS2 Fundamentals Free, self-paced online courses that introduce fundamental concepts and help build DHIS2 skills through hands-on exercises and assignments. In this course, you will learn about the fundamental concepts that underpin how DHIS2 works, such as its building blocks and how data are entered, validated, analyzed, and shared. You will also discover the community that surrounds DHIS2, learn about its history and its supporting ecosystem. This course is the first course in the DHIS2 Fundamentals courses program. If you are new to DHIS2, we recommend you start your DHIS2 learning journey here. X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good In this course, you will learn to use DHIS2 for capturing and validating aggregate data. Through videos, demonstrations, step-by-step activities, and labs, you will learn how data are incorporated through a web browser application or an Android device. You will also learn how aggregate data can be captured without a stable internet connection and the steps you can follow to ensure the quality of the data entered. X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good In this course, you will learn to visualize data in DHIS2 and how to share your findings with other users. Through videos, demonstrations, step-by-step activities, and labs, you will learn how to effectively use visualization tools such as pivot tables, maps, and charts and how to combine these outputs in dashboards. What will I learn? After completing this course, you’ll be able to: Select a visualization from the Data Visualizer app Identify the steps to create and edit pivot tables and charts using the Data Visualizer app. Identify the steps to create and edit a map using the Maps app. Use dashboards to read, analyze and share data and interpretations X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good About This Course In this course, you will learn to plan, design and create DHIS2 metadata used for capturing, storing and analyzing data. Through videos, demonstrations, step-by-step activities, and labs, you will learn how to effectively use the Maintenance app to create organisation unit hierarchies, categories and category options, data elements, data sets and indicators, and how to customize them using best practices. X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good The DHIS2 COVID-19 surveillance training material offers learning aids that are based on the standard COVID-19 surveillance packages. In order to use them effectively, they will need to be populated with specific information from your own COVID-19 implementation (text modification, screenshots, instructions for/from your specific implementation) and are meant as a reference when designing your own training material. The DHIS2 COVID-19 vaccination registration training material offers learning aids that are based on the COVID-19 Electronic Immunization Registry (EIR) package. They complement the existing documentation (available on the WHO Package Downloads page), which should be used as an additional reference as required. X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good Reference resources for DHIS2. X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good User Training - The training, which lasts approximately 2 hours, is structured in two parts: In the first part, the central functionalities of case and contact person management in SORMAS are presented via screen transmission. At any time during the training, you will have the opportunity to ask questions in writing via chat or verbally after the training. The second part of the training will discuss the questions received. Admin Training - The creation and administration of users, Making settings, Creating the document template, The import and export function, & The bulk edit mode. X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good The DHIS2 COVID-19 surveillance training material offers learning aids that are based on the standard COVID-19 surveillance packages. In order to use them effectively, they will need to be populated with specific information from your own COVID-19 implementation (text modification, screenshots, instructions for/from your specific implementation) and are meant as a reference when designing your own training material. They complement the existing documentation (available on the WHO Package Downloads page), which should be used as an additional reference as required. The material currently available can be downloaded as .zip files and includes: Data Entry (Web): Includes Trainer’s Guide to conducting the training session, Exercises to accompany the training session, and 1-page Job Aids for end-users to refer to during and after the training. Available for the following packages: Case-Based Surveillance Package training materials >> Download .zip file Contact Registration & Follow-Up Package training materials >> Download .zip file Port of Entry Screening Package training materials >> Download .zip file X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good The DHIS2 COVID-19 vaccination registration training material offers learning aids that are based on the COVID-19 Electronic Immunization Registry (EIR) package. Similar to the COVID-19 surveillance training material, they will need to be modified to include specific information from your own implementation (including text modifications, screenshots, and instructions for/from your specific implementation based on your local workflow) and are meant as a reference when designing your own training material. The material contains instructions where possible modifications can be made based on common changes to the available configuration. This material complements the existing package documentation (system design and installation guides, available on the WHO Package Downloads page), which should be used as an additional reference as required. The material currently available can be downloaded as Microsoft word documents (.docx files) contained together in a single .zip file, and includes the following: Web-based Data Entry for the COVID-19 EIR package: Trainer’s guide to conducting the training session Exercises to accompany the training session Series of 1-page job aids for end-users to refer to during and after the training describing the data entry processes discussed in the trainer’s guide and training exercises X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good You can watch our series of recorded videos covering key features of the DHIS2 COVID-19 metadata packages on the DHIS2 YouTube channel, as well as training videos on cross-cutting DHIS2 design, customization, and analytics features. X Health Systems and Digital Health Solutions Digital Health Services / Applications DHIS2 Level 2 Academy Free Global Good Develop specialized DHIS2 skills with our Level 2 Academy courses, which focus on specific subject or program areas or advanced skills Overview Web App Development Android App Development Android Implementation Community Health (CHIS) Data Quality DHIS2 for Education Disease Surveillance Integration Logistics Data (LMIS) Maps & GIS Planning & Budgeting Server Administration Tracker Management X X Health Systems and Digital Health Solutions Digital Health Services / Applications Global HISP Network Community HISP is a global movement to support DHIS2 implementation, local customization and configuration, offer in-country and regional training, and to promote DHIS2 as a global public good About the HISP network Africa: East & Southern Africa: West & Central Asia & the Pacific Americas & Caribbean X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good This page provides a collection of resources for getting started with Clinical Quality Language (CQL), as well as using CQL to author, share, and evaluate CQL-based knowledge artifacts such as measures and decision support rules. X X Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good Implementation Starter Kit provides useful information, training resources, and tools to get you started with installing and deploying openIMIS in your system. We have compiled these resources with the aim of providing an overview of the requirements of the system and walk you through learning tools we have at hand as your organization takes the openIMIS path to digitalizing your business processes. X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good Templates and resources to guide new project managers throughout the project planning, design, development, implementation and maintenace of health information systems X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good This page provides a collection of resources for getting started with Clinical Quality Language (CQL), as well as using CQL to author, share, and evaluate CQL-based knowledge artifacts such as measures and decision support rules. Introductions, Tutorials, and Walkthroughs Authoring Measures in CQL Developer's Introduction to CQL CQL Exercises Content IG Walkthrough Colorectal Cancer Screening Example X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good This page lists known community projects related to Clinical Quality Language. If you have a community project, feel free to add it here! The projects are divided into two broad categories, tooling and content development: Tooling: Projects related to implementation of CQF projects (such as translators, engines, publication tooling, etc) Content: Projects that are using CQF-related standards to build content X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good FHIR Overview and Background X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle CQL for CDS: Clinical Quality Language for Clinical Decision Support – Alphora Seminar Free Global Good This content is externally hosted by Alphora and includes slides and a recording from the CQL for CDS Seminar. These documents include details on the following topics: Primer on CQL Case study in applying CQL and tooling CDS Connect Authoring Tool CQF Ruler Other Application of CQL Architectural Alternatives for Knowledge Delivery (review of CPG) X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good A webinar series from Digital Square provides a foundation on this vital standard and showcases how Digital Square Global Goods are Using FHIR® in their work. Webinars in this series include: FHIR® 101 Refresher FHIR® Profiling & Documentation FHIR® and Terminology FHIR® Implementation Guide Building on FHIR®: OpenHIM Covid-19 Data Exchange The recordings, links to the slide decks, and details about webinars in this series can be found on this website. X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good A DAK transforms narrative WHO recommendations for health domains in the digital form such that it provides a common language across various audiences ensure a common understanding of the appropriate health information content within a defined health programme area, as a mechanism to catalyse the effective use of these digital systems ensure adherence to WHO clinical, public health and data use guidelines, and facilitate consistency of the health content that is used to inform the development of a person-centred digital tracking and decision-support (DTDS) system; enable both health programme leads and digital health teams (including software developers) to have a joint understanding of the health content within the digital system, with a transparent mechanism to review the validity and accuracy of the health content; and provide a starting point of the core data elements and decision-support logic that should be included within DTDS systems for specific health domains X X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good Business Analyst Publication / Blog X X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good In this course you will understand what Human Centered Design (HCD) is and get an understanding of how you can apply the HCD mindset in your daily job. You can complete this course within 1 hour (fast track) or explore the provided tools and take some time for reflection (expert track). The course is for at all members of an SME, as the method has advantages for multiple employee groups, e.g., the product developers and designers should be able to understand the needs of the target group and integrate them into the production process, but also for the salespeople an appropriate mindset is advantageous to better market the product. No prior knowledge required. After this course, you will know... ... what HCD actually is ... the core principles of HDC as well as benefits attached to it ...what resources and materials are available ...and how to apply the HCD mindset in your daily job. Topic Overview: Human Centered Design, Innovation, User-centered, Design Thinking. How much time you need to invest: Approx. 60 minutes for the fast track. Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Free Global Good Introduction to Clinical Quality Language (CQL) Pioneers in Quality (PIQ) Video Short - Electronic Clinical Quality Measure (eCQM) Basics Series 1 - January 7, 2021 CQL Basics (excerpt from 2019 Expert to Expert Webinar) CQL Basics Webinar - PIQ (You must obtain a free registration to view the video) CQL Basics Transcript - PIQ CQL for eCQM Developers and Implementers Teach Me CQL Video Series Open and Closed Parentheses (YouTube) - Video Short - July 2023 Datatype Choice (YouTube) - Video Short - June 2023 Birthdaydate Fluent Function - (YouTube) - Video Short - June 2023 Latest, LatestOf, Earliest, EarliestOf, HasStart, HasEnd (YouTube) - Video Short - August 2022 Coalesce (YouTube) - Video Short - August 2022 Normalize Interval (YouTube) - Video Short - July 2022 Time Zone Considerations (YouTube) - Video Short - July 2022 CQL 1.5 and Quality Data Model (QDM) v5.6 Overview - September 2, 2021 Specialized Specialized Free Global Good Working together with partners in more than 50 countries, the PEPFAR program has helped move the HIV/AIDS epidemic from crisis toward control. Learn about programming best practices for key populations as well as develop robust systems to effectively monitor and evaluate these programs. There are 10 modules which offer information that ranges from introductory training for PEPFAR created systems, to data analysis, User administrator roles and quality assurance, to name a few. Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Handbook for digitizing public health guidance that walks through a process for BAs Free Global Good TBD - WHO Health Systems and Digital Health Solutions Digital Health Systems Lifecycle PSI Digital Health Implementation Playbook Currently in development* (anticipated Q3 2023) Health Systems and Digital Health Solutions Digital Health Architecture and Integration This workshop series aims to promote an open-source Health Informatics (HIE) Community of Practice within the Mbarara University of Science and Technology through skills development for undergraduate and graduate students. Health Systems and Digital Health Solutions Digital Health Services / Applications Patient Identity Management Toolkit Free Global Good A resource that provides: Country progress and examples. Practical guides across key areas of identity management. Health Systems and Digital Health Solutions Digital Health Services / Applications Free Global Good The Developers' starter kit provides a general understanding on how the modular architecture of openIMIS works, what the distinctions between frontend and backend are, and also on what are ‘modules’ The starter kit also includes a brief recap of used standards (GraphQL, …) and frameworks (django, graphene, React,…) as well as pointers to existing resources on the web to use as reference. Health Systems and Digital Health Solutions Digital Health Services / Applications Facility Registry Implementations and Similar Projects - A Landscape by OpenHIE Free Global Good List of previous facility registry projects. Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Digital Health Architecture and Integration Free Global Good A library to link records in or between data sources. The toolkit provides most of the tools needed for record linkage and deduplication. The package contains indexing methods, functions to compare records and classifiers. The package is developed for research and the linking of small or medium sized files. Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good PURPOSE AND AUDIENCE The purpose of this document is to provide United States Agency for International Development (USAID) Missions with the rationale and options for implementing and routinizing deduplication processes for digitized HIV datasets, with the aim of merging the client record. The primary audience for this document is strategic information (SI) officers at USAID Missions who are responsible for the strategy and implementation of health information systems (HIS) for the President’s Emergency Plan for AIDS Relief (PEPFAR). X Health Systems and Digital Health Solutions Digital Health Architecture and Integration Free Global Good Content in SPANISH X X Health Systems and Digital Health Solutions Governance and Leadership Free Global Good Over the past 15 years, counties have implemented a wide range of promising digital health interventions. Country governments have increasingly realized that in order to have scalable, sustainable, and interoperable digital health systems, a government-led, coordinated approach is required. Languages: SPANISH, PORTUGUES, ENGLISH The curriculum has been developed by USAID, Digital Square, TechChange, and Last Mile Health and is based on content compiled by the World Health Organization (WHO) and the International Telecommunications Union (ITU). It features critical technical concepts, existing best practices, and pragmatic methods, all framed according to the national planning cycle that Ministry of Health officials manage. Course Topics Module topics: Module 1: Introduction to Digital Health Module 2: Health Systems and Digital Health Interventions Module 3: Digital Health National Strategy Module 4: Digital Health Enterprise Planning Approach Module 5: Digital Health Platform Implementation Module 6: Digital Health Intervention Implementation Module 7: Costing & Procurement Module 8: Digital Health Governance, Policy, Regulation, & Workforce X X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Helpdesk and end user support Link to take a self-paced course: End-User Support For access to the course material: Digital Health: Establishing and Operating End-User Support and Training (Helpdesk) Free Global Good This course is designed to empower learners with knowledge and skills needed for establishing, managing and operating a helpdesk. The course is appropriate for all HIS roles involved in establishing policies and practices as well as those building or sharpening their skills for helpdesk management. Helpdesk overview; End-user support workflow and communication; Best practices for issue tracking and ticket prioritization; Key points in the support process for user engagement; Ways to create and enhance Helpdesk documentation; Data protection and confidentiality; Typical tools used for tracking issue status and resolution. By the end of this course, participants will be able to: Articulate the operating procedures of the Helpdesk service; Identify considerations for establishing Helpdesk system that meets the needs and expectations of internal and external customers; Articulate an example of an end-user support workflow; Identify best practices for issue tracking and ticket prioritization; Identify key points during the support process for user engagement; Understand methods for creating and enhance Helpdesk documentation; Apply the best practices of data protection and confidentiality when providing Helpdesk and support services; Identify common tools used for tracking issue status and resolution; Articulate what is a ticketing system and how a Helpdesk is run and managed; Engage and communicate with diverse stakeholders throughout the process. X X X Health Systems and Digital Health Solutions Digital Health Systems Lifecycle Systems Development Lifecycle Link to take a self-paced course: Introduction to Systems Development For access to the course material: Digital Health: Systems Development Lifecycle and Change Management Free Global Good The Health Information Systems Development Lifecycle (SDLC) course offers a comprehensive overview of the practices and methodologies involved in software system development. Learners will be introduced to fundamental concepts, models, and techniques used in each phase of the SDLC. The objective of this course is to empower learners to understand and effectively apply SDLC principles in systems development projects. By the end of this course, participants will be able to: Articulate the purpose of the Systems Development Lifecycle; List techniques for gathering, documenting, and analyzing user requirements effectively; Communicate the importance of stakeholder collaboration and communication in requirements elicitation; List key design principles; Describe practices for writing clean, modular, and maintainable code; Have awareness of the different testing methodologies and techniques to ensure software quality: Testing, User acceptance testing, production environment and feedback process; Identify deployment strategies and techniques for releasing software systems into production environments; Identify the importance of ongoing maintenance, updates, and support for software systems post-deployment; Understand change management principles and practices, with a focus on the Systems Development Lifecycle (SDLC) context. X X X Health Systems and Digital Health Solutions Digital Health Architecture and Integration 101 – Introduction to HIE: Foundations of Health Information Exchange (v2) Free Global Good INTRODUCTION TO HIE: FOUNDATIONS OF HEALTH INFORMATION EXCHANGE This course is intended to provide a broad context for Health information exchange & OpenHIE. It will introduce key concepts for health information exchange and provide an introduction to how the OpenHIE Community can provide peer learning and support on a journey toward health information exchange (HIE). Relevance: Digital health landscape assessments (DLAs) should be considered as a crucial first step when approaching digital health projects, programs, or national initiatives. DLAs are critical for: • Developing a comprehensive understanding of the stakeholder environment • Understanding a nation’s specific health challenges and priorities • Assessing existing policies and regulations and their integration into the healthcare system • Determining gaps in the current system Primary Users: Government bodies, ministries of health, donors, technology developers Secondary Users: Healthcare providers #. Resource Title (with hyperlink) Type of Resource Publishing Organization Year Languages Summary 1. Framework UNDP 2021 English For the analysis of national digital landscapes in relation to SDGs, thus not health sector-specific. It encompasses: 1) Rapid Integrated, 2) Digital Maturity, and 3) Bottleneck Assessments to identify digital solutions to expedite progress towards the SDGs. 2. Digital Ecosystem Country Assessment (DECA) Toolkit: A How-To Guide for USAID Missions Toolkit USAID 2022 English To conduct assessments for digital development decision making (not health-sector specific), covering “Digital society, rights and governance,” “Digital infrastructure and adoption,” and “Digital economy,” over three phases: 1. Desk research and planning (5 weeks), 2. Interviews (2–7 weeks), and 3. Analysis and report writing (10-15 weeks). 3. Toolkit WHO/ITU 2012 English, Arabic, Chinese, French The toolkit provides an assessment framework that aligns with the seven building blocks of a digital health enabling environment for national digital health strategy development. It suggests a 3-stage research approach (desk-based research, internal assessment, stakeholder consultations) with example questions addressing each eHealth strategy component, along with opportunities, gaps, risks, and barriers consultations) with example questions addressing each eHealth strategy component, along with opportunities, gaps, risks, and barriers. 4. Toolkit Digital Square/GIZ 2021 English The DPPA streamlines digital tool identification in a nation’s ecosystem, aligning with EDIT and USAID Map & Match, and syncing with the Global Digital Health Monitor. The 5-stage, 3-phase assessment (3 weeks) 1) engages stakeholders, 2) analyzes the digital health ecosystem, 3) integrates map and match data, 4) maps DPP use cases, and 5) reports result with recommendations for digital health and pandemic preparedness, producing a report to inform budgetary decisions. 5. Toolkit DICE 2022 English A tabular toolkit for early-stage DH ecosystem assessments. It assesses DH readiness, fostering coordinated strategies for health digitization among key stakeholders. It integrates into the DPPA and Navigator for Digital Health Capability Models. The tool promotes dialogue on six essential building blocks (1. human capacity, 2. investment & funding, 3.data capture & use, 4. infrastructure, 5. standard & interoperability and 6. governance and policy) with indicator-based point-system ratings (1 to 5) for assessing a country’s DH readiness. 6. Online Repository USAID and collaborating partners N/A English M&M, not a formal guideline or framework, serves as a vital baseline resource for ecosystem mapping. Prioritizing repurposing digital tools for rapid disease information access, it is a 2-phase initiative documenting DH investments in LMICs. Outputs from M&M are: 1) a publicly accessible dataset for 130+ countries (Phase 1), 2) more detailed information on 22 M&M countries (Phase 2) and 3) Country briefs showcasing the identified tools. 4) M&M develops outbreak response use cases aligned with GIZ’s DPPA and integrated into the DATEC framework. All M&M data are shared with the DHA in collaboration with WHO. 7. U.S. President’s Malaria Initiative Digital Community Health Initiative (PMI DCHI) Toolkit PMI, USAID, CDC 2020 English In 2020, the U.S. President’s Malaria Initiative, through USAID and the CDC, initiated the Digital Community Health Initiative to enhance healthcare quality in 27 African countries via digital health platforms. Aiming to optimize digital technology for malaria and community health, the initiative conducted a mixed-methods assessment through three phases: 1. ecosystem assessment of digital technology and malaria data. This phase involved a comprehensive assessment to understand community-level malaria data management, including ICT use. The assessment encompassed a desk review, surveys on digital tools, and interviews with national and subnational stakeholders. Desk reviews were conducted in all countries, while surveys and interviews were tailored by country to address gaps and corroborate findings. 2. stakeholder engagement to refine digital health needs and priorities. 3. country-specific implementation of tailored strategies. This approach broadened its focus beyond malaria, providing insights for improving integrated service delivery. 8. Toolkit World Bank 2021 English A toolkit guide to assess a country’s digital health maturity, aiding in planning and prioritizing digital health strategies and investments. The toolkit includes a Digital Health Landscape Profile, a Maturity Scoring Tool, and in-depth interviews and workshops, offering a comprehensive view of a country’s digital health infrastructure, workforce, and governance using 74 indicators. 9. Toolkit USAID, Health Data Collaborative & Measure Evaluation 2017 English A toolkit that provides a maturity model to assess and enhance the interoperability of health information systems (HIS) across three domains: leadership and governance, human resources, and technology, intended for Ministry of Health officials and stakeholders in LMICs. This model categorizes HIS performance into five levels and includes an assessment tool for evaluating 18 subdomains. The process involves self-administration by health officials, aiming to guide improvements in HIS interoperability for more effective healthcare delivery and data management. 10. Health Information System Stages of Continuous Improvement (SOCI) Toolkit Toolkit USAID, Health Data Collaborative & Measure Evaluation 2019 English A guide to evaluate and enhance Health Information System (HIS) effectiveness, designed for HIS stakeholders, including government and health program managers. It presents a structured method for assessing HIS, starting with forming a leadership team and setting the assessment scope. The toolkit assesses various HIS aspects, such as leadership, workforce, ICT, and data quality, using a five-stage maturity scale. It stresses stakeholder consultation for consensus on HIS status and future goals, leading to a roadmap for improvement with defined actions and responsibilities. 11. Toolkit WHO/PAHO N/A English, Espanol A toolkit designed to help national health authorities and stakeholders assess and improve their HIS. It features a maturity model with five levels, covering domains, including Data Management, Governance, Knowledge Management, and Innovation. The toolkit provides a structured method for evaluating these systems and the assessment process is meant to be carried out by health officials, forming teams to complete, analyze, and use the results to develop strategies for advancing their HIS. 12. Guide PATH - Digital Square 2022 English A guide designed to assist countries and organizations in choosing the most suitable digital health maturity models for their needs. It provides guidance on a range of maturity model-based tools for digital health systems, helping users understand which tools best fit their specific assessment goals and contexts. It was created through a collaborative process involving tool users, designers, funders, and decision-makers from national digital health entities. It offers a framework to understand individual tools, mapping specific indicators between them to leverage assessments used in the past and avoid duplication of efforts. 13. Classification of digital interventions, services and applications in health, second edition Guideline World Health Organization (WHO) 2023 English An updated version of the “WHO Classification for Digital Health Interventions v1.0 (CDHI)”, this guideline is a taxonomy that provides a common language for stakeholders in the DH sector to assess and communicate the uses of DH and to identify program needs. It categorizes digital and mobile technologies to support individuals and health system requirements, based on the discreet unit of a “digital health intervention.” It is organized around three axes: Health System Challenges, Digital health interventions, and Digital Services and Application types. It groups interventions based on users: Persons, healthcare providers, health systems or resource managers, and data services. It is integrated into the WHO Digital Health Atlas. 14. Online Repository World Health Organization (WHO) N/A English, French, Spanish, Portuguese An open-source online-based platform designed to coordinate global digital health initiatives and designed to serve as a global digital health inventory, a solution finder, and an information resource on intervention maturity, functionalities, and standards. It aids governments, technologists, implementers, and donors by providing essential information for planning, coordination, and evaluation of digital health projects. The platform’s effectiveness depends on active engagement, with roles for implementors, government, and investors/donors. 15. Global Digital Health Monitor (GDHM) (former Global Digital Health Index (GDHI) Toolkit Health Enabled & the Global Development Incubator (GDI) & Partners 2022 English, French, Spanish, Portuguese, Arabic An online resource designed to evaluate countries’ digital health maturity. Aligned with the WHO/ITU eHealth Strategy Toolkit, it supports progress tracking, weakness identification, and improvements in national digital health systems. As part of the WHO Digital Health Resolution, GDHM uses 23 indicators grouped into seven key components. Also includes areas such as AI, equity, gender, and UHC, with visualizations for year-on-year performance, country comparisons, and regional insights. Data sources include the GovTech Maturity Indicator, Network Readiness Index, and GSMA Mobile Connectivity Index.Roles
Competencies
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Policy makers / decision makers
Digital Health HIT professionals
Health Practitioners and Providers
DHCF Competency
DHCF Sub Competencies
Course or Resource
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Description
The purpose of this course is to provide an introductory and general overview of the essential concepts of interoperability, health standards and FHIR. Contemporary health information systems are integrated healthcare networks that use standards to interoperate and manage all health information pertaining to people's health care and attention, originating from multiple sites and sources of information, within different organizations and/or health entities.
The course, Digital Health: Planning National Systems, is designed to empower ministry leadership with the technical concepts and planning tools necessary to steer and orient national digital health stakeholders. Guidelines, Frameworks, and Tools
Digital Landscape Assessments
