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Related articles
Project Initiation (identify a sponsor, create a business case, Identify stakeholders)
Capturing Requirements
Development Environment and Tools
- Code Repository
Systems Change Management
- Having a process for requesting changes
- Change Control Board
- Process for prioritizing
- Tracking change requests and status
- Communicating changes to stakeholders
Tracking changes
Process for users to get help / report incidences
Service Level Agreements for Help desk etc
Hosting
- Service Level Agreements
- Back up processes
- Cron Jobs
- Maintenance Outages
Security and Privacy Policies
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